Refund policy
Right of Withdrawal
You have the right to return your order within 14 days of receiving it. If your package was delivered to a parcel shop, the return period begins when you collect the package.
Return Conditions
• Items must be returned unused and in original condition with tags attached.
• You are responsible for any decrease in value if the item was used beyond what is necessary to examine it.
• We recommend returning items in their original packaging to avoid damage.
How to Return
To return an item, please use our return portal:
Refunds
Once we receive your return, we will process your refund within 14 days.
Refunds are issued to the original payment method unless otherwise agreed.
We may withhold the refund until we have received the returned items or documentation showing they have been sent back.
Contact
If you have any questions, please contact us at info@noellafashion.com